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Customer Service Management
Provides an in-depth study of the methods and techniques employed by the hospitality and tourism industry to accomplish effective and efficient operation. Includes combined discussions of management theory, systems, decision-making and leadership directly relevant to the hospitality profession. Also covers the business facets of human resource management, finance, ethics and marketing within the hospitality environment. W
Online CRNs for this course during the coming term:
Winter 2010
50005
Tuition and Fees
(see the college Tuition & Fees page for more information)
| Credits |
Tuition |
Online Fee |
Universal Access Fee |
| 3 |
$210.00 |
$50.00 |
$24.00 |
This table does not include any special class fees or the cost of textbooks.
How to Register
Buy the book
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