Chemeketa Online
Distance Education & Academic Technology
Course Descriptions | Hospitality and Tourism Management | HTM109

Front Desk Operations
Focuses on specific functions of front desk operations at a hotel, motel, or resort. Covers reservations, registration, room and rate assignment, guest services, room status, maintenance and settlement of guest accounts, and creation of guest history records. Discusses development and maintenance of databases of guest information, coordination of guest services, and ensuring guest satisfaction.

Prerequisite:  None

Delivery Method: Online

Available CRNs for this course during the coming term: Fall 2008
38094

Tuition and Fees (see the college Tuition & Fees page for more information)
Credits  Tuition  Online Fee  Universal Access Fee  Student Services Fee  Total 
3 $183.00 $50.00 $18.00 $1.50 $252.50

This table does not include any lab fees or the cost of textbooks

Course Outline
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Instructors who have taught this course during the past year may provide a generic syllabus. This is NOT the actual syllabus for the class.

Instructor: Eric Aebi
No Syllabus Draft

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