These questions and answers are not course specific. Searching for a particular class or subject may not return any results.
In this message you need to include the CRN of the class you need plus your "K" number (student ID). If you don't know this, log on to My Chemeketa at:
and choose Display your Schedule under the My Chemeketa Shortcuts in the left column. Your K number will be shown in the upper-right.
The instructor will have to go into My Chemeketa and grant you the ability to register for that class, then email you back so that you can try registering again.
There is no guarantee that this process will happen in a positive or timely manner. Register Early!
To find your books:
To change your PIN, log on to My Chemeketa. Switch to the School Services tab and click on the "Change your PIN" link. Your new PIN will still have to be six digits so it is best not to use a date at all. Do not use your partner's birthdate, or any part of your Social Security number or 'K' number (Student ID). Six-digit passwords are inherently weak. At the top of this page, you'll find a randomly generated six-digit number that you can use.
Remember, if you change your password in My Chemeketa, it may take up to one business day for that change to be reflected in your Campus Edition (Elearn) password.
Same with the Threaded and Unthreaded. If there is a button over the word Unthreaded, then you are in Threaded mode. Each group of messages (original topic plus any replies) will be enclosed and will only show the original subject line. There will be a green triangle next to it pointing to the right that you can click to make it point downward. This will open up the thread and let you see the messages and select one to read. If you read the first message, you will have some button icons to jump to the next message in that thread (like a conversation) or you can jump to the next thread.
If you have Norton Personal Firewall 2002, open it and click the Personal Firewall button on the left so that other options appear. Then click the Personal Firewall Settings. First try unchecking the Enable Security checkbox to see if that enables the Mail tool in Campus Edition. If so, return to that settings screen and check the box again. Then try the Default Level button to see if that setting allows Campus Edition Mail tool. If so, leave it at that.
If not, you will have to return to the Norton Personal Firewall settings screen and choose the Custom Level... button and adjust the pop-up blocking and/or cookies settings to allow pop-ups and cookies from any chemeketa.edu site.
If you have the Norton toolbar installed in your browser, make sure you can see your toolbar (View menu - Toolbars). Go to Campus Edition at:
Then click the Norton Internet Security drop-down menu from the toolbar and make sure "Block Cookies on this site" and "Block pop-ups on this site" don't have checks next to them. You can also get to "Configure security settings..." from this menu too. There may also be a "Web Contents Options..." item which may allow you to add "chemeketa.edu" sites to its list of allowed web sites.
If these solutions don't work, give tech support a call at 503.399.7399
Choose Tools menu - Internet Options
Switch to the Security tab and choose the Trusted Sites zone
Click the Sites button and add http://elearn.chemeketa.edu to the Add line. Be sure that the ":Require server verification..." checkbox is not checked
Click the Add button to add it to the list.
Click the Close button and OK to close out of Internet Options control panel.
To do this, go to your Start button and open Control Panel and choose Java
. This will have a General tab and a Temporary Internet Files section with a Delete Files...
button. Click that button and then OK to delete the stored files. The interface is similar on the Mac OS from Applications - Utilities - Java - J2SE 5.0 - Java Preferences.
Quit your browsers and then log back into the Elearn system. Some pages may load slightly slower the first time. Check to see if you are still getting errors. If so, copy the text of the error and paste it into a message to support.
Campus Edition and AOL
If you intend to use America Online (AOL) for web access to Campus Edition, you must first access the Internet with AOL, and then use one of the preferred browsers noted above. The only compatible AOL browser is version 9 or higher, with Internet Explorer 6.0 or higher also installed on your computer. Do not use earlier versions of AOL's browser, as you will have difficulty using many Campus Edition tools as well as it may interfere with attachments. If you have an older version of AOL, connect through AOL, but then minimize it and use Internet Explorer.
Whichever browser you use, make sure that Cookies, JavaScript, and Java have not been disabled.
For Internet Explorer users:
go to the Tools menu » Internet Options » General tab and Delete all Temporary Internet Files. Then click the Settings... button and choose "Every Visit to the Page". Also, set the size of your folder to no more than around 50MB. On some versions, you can set it to empty this folder each time you quit the browser under the Advanced tab.
Check the Security tab and make sure it is set to Medium (Default) and not a Custom setting. IE6: Set the Privacy tab slider to "Accept All Cookies."
Also check the Content tab and choose the AutoComplete... button. Make sure only the first checkbox is checked. Click both the Clear Forms and Clear Passwords buttons.
You can get the recommended Java software version for Campus Edition as well as other plug-ins by going to http://www.webct.com/tuneup/viewpage?name=tuneup_browser_tuneup_information#plugins.
For Netscape users:
go to the Edit menu and choose Preferences... Click on the word "Advanced" and make sure that Java, JavaScript and Stylesheets are enabled and that it accepts all cookies. Then click the plus sign [+] next the the word "Advanced" and click the word "Cache". Press the Clear Memory Cache and Clear Disk Cache buttons, making sure that Memory Cache is no more than 1024 KBytes and Disk Cache is no more than 7680 KBytes. Make sure the "document is compared..." is set to "Every Time".
Please Note: Netscape has not been tested by Blackboard on the current system and is not an officially supported browser.
For Firefox users:
go to the Tools menu and choose Options...
Make sure that the Enable Java and Enable Javascript checkboxes are checked.
Most other default settings for Firefox should be OK.
When using these settings, pages may take a little longer to download, but you can be assured of getting the information from the server and not from storage.
It is always a good idea to make sure your computer has frequent maintenance by using System Tools such as chkdsk and Disk Defragmenter. For Macintosh users, Norton Utilities provides similar routines to keep your computer clean and happy.
Troubleshooting:
Now, by default, your files will be save in the previous version format (.doc)