Chemeketa Online - Distance Learning Degree program

General

Can I take the course any time I want or is there a specific time frame?

Nearly all Chemeketa Online classes are the same as regular college classes in that they begin the first day of the college term and end no later than Friday of finals week. And, like regular face to face classes, not all courses are offered every term.
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Are there any times when the system is not available?

Yes. Due to unforeseen problems, part or all of the system may be down for repair at times. If downtimes ever extend more than a few hours, instructors will be notified of this in order to adjust deadlines accordingly.
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Are there any seminars or orientations at the college where someone could walk me through working on your system?

Not any longer. The Orientation for taking online classes is fully online now. This is highly recommended for students who have never taken a class this way before. The Orientation walks the student through the various areas of skills and prerequisites that help ensure a successful online experience. Additionally, there is the Handbook for Online Students that presents similar information in a slightly different way.
see also:

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What about accreditation?

All credit classes from Chemeketa Online are through Chemeketa Community College. The Northwest Association of Schools and Colleges granted full accreditation to Chemeketa in December 1972. Recently, the Northwest Commission on Colleges and Universities has reaffirmed our accreditation for another 10 years. In addition, the Oregon Department of Education has approved all of our professional-technical programs and college transfer courses. Professional associations have also accredited those professional-technical programs which require approval. For more information on accreditation and approvals, contact the office of the Vice President of Academic Services in Building 3 on the Salem Campus at (503) 399-5144.
see also:

NWCCU

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I have just registered for an online class for next term. Does this automatically give me access to the class?

Maybe. However, materials or access to a particular class may not be available until shortly before the term starts. Please check the Chemeketa Online Home Page to see if these links are available. Between terms you will not see them. There may be a link to your online class on My Chemeketa - My Courses (your instructor may be in control of that) but you should always check Chemeketa Online first.
see also:

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When are my grades available and how do I access them?

My Chemeketa is where your grades are posted. Once logged in, use the My Chemeketa Shortcuts drop-down list and choose "View Transcript". Term grades are usually posted and viewable in the transcript by the Thursday after the end of the term.
see also:

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How do online classes work?

Online classes are similar to face to face classes in the sense that there is a real instructor and fellow students involved in the learning process during the college term. Grades, lectures, due dates, assignments, group discussions, textbooks, tests, college credit, are all a part of online classes as well. The main difference is that the classroom is a web site that can be accessed from anywhere in the world, and that lectures are read instead of listened to; discussions are typed instead of spoken. Many courses have a weekly schedule so the student needs to go to the class web page several times a week to see if there is anything new that pertains to their studies. Discussions and communication with the instructor takes place in web-based message areas (like e-mail), chat rooms, Internet e-mail, and threaded conferences (sorted by discussion topic rather than sequentially).
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Is there a certain time we have to be online everyday?

No. That's the beauty of it. You can log on to your class at any time of the day or night and participate in the class. Discussions, with the exception of chats, do not happen in real time, so if you ask a question, it may be a day or two before you get an answer. Most classes are structured on a week to week basis so as long as you log on at least two or three times during the week, you're OK. Some instructors may have more stringent requirements.
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How do I obtain my Official Transcript?

Official Transcripts are the type that can be transferred to/from other schools and are used to determine degree/program eligibility, etc. A request requires your name, social security number, address, and signature. You can order your transcript in My Chemeketa under School Services. Also you contact the Enrollment Center at 503-399-5006 or come into any Chemeketa campus business office.
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How do I get instructor permission to register for a class that is closed?

You do need to contact the instructor about letting you register for a particular class after the start of the term or if it is closed. If you don't know the instructor's email, go to Chemeketa Online at:

http://online.chemeketa.edu

and follow the links to find the class you want. Under the Instructor column in the List of Classes, click on the linked instructor's name. On the next page you can click on the instructor's email address and be taken to a form to send them a message. Be sure to type your return email address carefully.

In this message you need to include the CRN of the class you need plus your "K" number (student ID). If you don't know this, log on to My Chemeketa at:

http://my.chemeketa.edu/

and choose Display your Schedule under the My Chemeketa Shortcuts in the left column. Your K number will be shown in the upper-right.

The instructor will have to go into My Chemeketa and grant you the ability to register for that class, then email you back so that you can try registering again.

There is no guarantee that this process will happen in a positive or timely manner. Register Early!

see also:

My Chemeketa

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I cannot call long distance but I need help right away. Does Online Support have a Chat feature?

Yes, we do. Hours are limited, but you can browse to the Support page at http://online.chemeketa.edu/help/support.asp and choose the Interactive Support link to see if it is available.
see also:

Interactive Support

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My class syllabus is a Word document but I don't have Word. How can I view this file?

You can download the Word Viewer 2003 application from Microsoft. Alternately, there is a free office suite called OpenOffice. It is open source software, and can be downloaded from OpenOffice.org. Alternately, you can set up an account with one of the services on the web that allow you to work with MS Office files completely online. The ones we have tested are Google Docs & Spreadsheets and ThinkFree.
see also:

Keywords for this question: word,doc,microsoft,office,syllabus,openoffice

Are prerequisites enforced at Chemeketa?

Prerequisites are specified in the course descriptions. These are conditions you must meet before enrolling in a course. It is your responsibility as a student to fulfill the prerequisite.

Some prerequisites indicate that you must complete certain preparatory courses or must have the consent of the course instructor. To gain consent, meet with the instructor before you register. Consent is based upon the instructor's assessment of your readiness to enroll in the course.

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How do I find and purchase my textbooks from the bookstore.chemeketa.edu website?

Once you go to bookstore.chemeketa.edu, click on "Log In" in the left column, then on the "Register Here" link to create an account. Once logged in, you will be able to put books you have found in your shopping cart and order them.

To find your books:

Click on the "Course Materials" link in the left column
Click the radio button to select the term; the page will refresh and display checkboxes with course prefixes
Say you were taking BA-101 online, you would click in the box next to BA, then the "Continue to Select Courses" button. The screen refreshes to display all the BA courses.
Check the box next to the Online section of BA101, then the "Continue to get Course Materials" button.
Click the "Add to Cart" button for each item that you need.
If you have other courses that you need textbooks for, click the "Select Term and Departments" link at the top and drill down again.

see also:

Bookstore site

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I am looking for support for the Foodhandler site. Can I contact Chemeketa Online for this?

No. The foodhandler.org site is managed by the Hospitality and Tourism Management program and has its own phone number and support email address. Follow the links below for more information.
see also:

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I hear it is possible to lose my work if I save files directly to my USB drive in Windows Vista. How can I avoid this?

This problem is a bug in the Windows Vista operating system in conjuction with some anti-virus systems and can be avoided by following good file management procedures.

Copy your files from the USB drive to the desktop.
Open and save your files to the desktop while you work on them. Use 'Save As...' to create new files rather than overwriting the originals.
Close all files and applications before copying the new/edited files to your USB drive.
After verifying the filenames, dates, and file sizes on the USB drive, use the Safely Remove Hardware icon in the Sys Tray (lower-right corner) before unplugging the USB drive.

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Do you have a list of online instructors with their contact information?

Yes. You can find a list of all active Online instructors at:

http://learning.chemeketa.edu/dsp_instructors.cfm

Clicking an email address takes you to a form to send the instructor an email message
The list is sortable by first name, last name, or email address
Office locations and phone numbers are also listed

see also:

All Online Instructors

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How do I disable Norton Internet Security?

Please use the instructions below to disable Norton Internet Security and Norton 360:

Disabling Norton

Open Norton Internet Security
Click on Norton Internet Security tab
Select Settings
Click Auto- Protect > Turn Off
Click Personal Firewall > Turn Off (to enable click on Turn On)

Disabling Norton 360

Start Norton 360.
In the Norton 360 main window, in the upper-right corner, click Tasks & Settings.
In the Tasks & Settings window, on the right, click Change Advanced Settings.
In the Advanced Settings window, click Virus & Spyware Protection Settings.
In the Automatic Protection Settings tab, uncheck Turn on Auto-Protect, and then click Apply.
Under "How long would you like to disable Auto-Protect for?" select Until I turn it back on, and then click OK.
Click Firewall Protection Settings.
Under Firewall, click Off.
Click Apply.
Under "How long should the firewall remain turned off?" select Until I turn back on, and then click OK.
Click Close

If these instructions do not pertain to the version of the software that you have please contact Norton Technical Support.

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My Chemeketa

I have been advised to change my password often. How do I do that?

To keep your account more secure, you should change your passwords every sixty days. For students, it may be more practical to change your PIN after every term. Since your password defaults to your six-digit birthdate, someone who knows when you were born can glean this information.

To change your PIN, log on to My Chemeketa. Switch to the School Services tab and click on the "Change your PIN" link. Your new PIN will still have to be six digits so it is best not to use a date at all. Do not use your partner's birthdate, or any part of your Social Security number or 'K' number (Student ID). Six-digit passwords are inherently weak. At the top of this page, you'll find a randomly generated six-digit number that you can use.

Remember, if you change your password in My Chemeketa, it may take up to one business day for that change to be reflected in your eLearn password.

see also:

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How do I look up my student ID ('K') number?

Find your K number by logging in to My Chemeketa at my.chemeketa.edu. Once logged in, click on the 'School Services' tab. Many of the links under the Student and Financial Aid menu will take you to a page that displays your K number on the right side.

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My Chemeketa isn't showing me the correct list under My Courses. How do I get to my online classes?

You should always check Chemeketa Online List of Classes to see where your online class resides. Most of them use eLearn, but some do not. Try going directly to eLearn and log in that way using your My Chemeketa user name and password. If the class has online content, it should be listed.
see also:

Keywords for this question: my,chemeketa,classes,courses,online,list

How do I check my grades in My Chemeketa?

My Chemeketa is located at http://my.chemeketa.edu Once logged in, use the My Chemeketa Shortcuts drop-down list and choose "View Transcript".

Or, you choose the School Services tab, then click on the transcripts link under Student Services & Financial Aid sub-heading. If you need help with My Chemeketa, call 503-399-7899 during business hours and someone can help you.
see also:

http://my.chemeketa.edu

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I just enrolled at Chemeketa. How do I find out what my user name and password is?

Once you are in the system, you will get a login account at My Chemeketa. My Chemeketa is located at http://my.chemeketa.edu Your user name will be the first letter of your first name followed by all or most of your last name plus perhaps some numbers depending on whether your last name is common or not. The login will be no more that eight characters, lower-case, no spaces. Your password defaults to your six-digit birthdate, but you should change that to a different six-digit number once you have logged in. You can find out what your My Chemeketa login is by going to the Request My Chemeketa login info link. If you need help with your My Chemeketa login, call 503-399-7899 during business hours and someone can help you. Remember, if you change your password in My Chemeketa, it may take up to four hours for that change to be reflected in your eLearn password.
see also:

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I went to My Chemeketa/My Courses and clicked the name an online class but the page was empty. Where is my class?

First you should make sure that the course is indeed an online course. It's best to just go to Chemeketa Online and follow the links to find where your class resides. It may not be accessible via My Chemeketa. If it does indeed use eLearn, the link should be available on your My Chemeketa/My Courses page, but try going directly to the Elearn site. Contact the instructor if necessary.
see also:

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Elearn

What are the step-by-step instructions for submitting an assignment file in eLearn?

1. Click on Assignments (or modules or whatever the instructor named it) on the left navigation bar or on the home page - all available assignments are listed as hyperlinks. If an assignment is not a link, you have either already submitted the assignment, or it is not available at that time.
2. Choose the assignment to submit to
3. Either paste your work into the message box or click the Add Attachments button
4. A new window pops up showing you your My Files area and starts the My Computer applet.
5. Clicking My Computer applet opens a dialog box where you can navigate your computer to locate and highlight the file you wish to submit
6. Click the Open button which starts the upload process. When it is done, your file name will appear linked above the Add Attachments button.
7. Now you can either click the "Submit" button or "Save as Draft" to submit it later.
8. If you submitted it, a confirmation screen will appear in a moment showing that the assignment has been submitted.
9. If you still have questions, ask your instructor about the status of your assignment submission.
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eLearn asks me to log in when I go to my class from My Chemeketa, but my password doesn't work.

If your My Chemeketa user name and password do not work in eLearn, it doesn't necessarily mean your password is wrong, but is merely an indication that eLearn has yet to be brought current with student lists. You should wait a few hours after first registering for online classes before trying to log in. Remember, though, that student access is not granted until the Thursday before the term starts.
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Can you explain what Threaded messages are?

The Discussion display has two modes that determine what you see listed and how you access the messages you need. These settings toggle. You can switch from displaying All messages to just the Unread ones. If there is not a button around it, that is the view you have. If you can click on the button, it will change to that view.

Same with the Threaded and Unthreaded. If there is a button over the word Unthreaded, then you are in Threaded mode. Each group of messages (original topic plus any replies) will be enclosed and will only show the original subject line. There will be a green triangle next to it pointing to the right that you can click to make it point downward. This will open up the thread and let you see the messages and select one to read. If you read the first message, you will have some button icons to jump to the next message in that thread (like a conversation) or you can jump to the next thread.

see also:

eLearn Help

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I clicked on the link to my class in eLearn Courses page but an alert box said: 'This section is not available yet.' What's going on?

Quite often this will occur before the term has started. It means the instructor has yet to add content to the class and make it available to students. Try the link again later or after the start of the term. If necessary, contact the instructor. Online Support cannot fix this for you, but we would like to be aware of the problem.

In some cases, it means that the class is located somewhere else. Go to Chemeketa Online and follow the links to the List of Classes page for the latest information regarding how to access the class.
see also:

List of Classes

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I just registered for an online class and wish to access it but can't. I used to be able to go right in. Why not?

Since eLearn is not fully integrated with the student registration system, there will be a delay between the time you register and when you can access your class in eLearn. Batch imports are run every two hours during the daytime and every four hours evenings and during the night. Even so, you won't see your classes listed until the Thursday before the start of the term.
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How do I un-install the incorrect version of Java from my computer?

Watch the tutorial on how to do this.
see also:

Click here for the tutorial

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Why can't I read or compose messages in the mail area, yet I don't have a problem in the discussions area?

If you are having a problem accessing your mail, or composing a message, but you are not having a problem with the discussions area, then you may have an issue with the settings in your Norton Security software. This problem has been attributed almost exclusively to computers with Norton Security installed. If you have Norton Personal Firewall, the exact steps to change the settings may be different, depending on your version.

If you have Norton Personal Firewall 2002, open it and click the Personal Firewall button on the left so that other options appear. Then click the Personal Firewall Settings. First try unchecking the Enable Security checkbox to see if that enables the Mail tool in eLearn. If so, return to that settings screen and check the box again. Then try the Default Level button to see if that setting allows eLearn Mail tool. If so, leave it at that.

If not, you will have to return to the Norton Personal Firewall settings screen and choose the Custom Level... button and adjust the pop-up blocking and/or cookies settings to allow pop-ups and cookies from any chemeketa.edu site.

If you have the Norton toolbar installed in your browser, make sure you can see your toolbar (View menu - Toolbars). Go to eLearn at:

http://elearn.chemeketa.edu

Then click the Norton Internet Security drop-down menu from the toolbar and make sure "Block Cookies on this site" and "Block pop-ups on this site" don't have checks next to them. You can also get to "Configure security settings..." from this menu too. There may also be a "Web Contents Options..." item which may allow you to add "chemeketa.edu" sites to its list of allowed web sites.

If these solutions don't work, give tech support a call at 503.399.7399

see also:

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In Internet Explorer 7, I am trying to view a FlashPaper document (.swf) but it just shows a blank page. How can I view this document?

You need to add 'http://elearn.chemeketa.edu' (or the site you are on) to your list of Trusted Sites.

Choose Tools menu - Internet Options
Switch to the Security tab and choose the Trusted Sites zone
Click the Sites button and add http://elearn.chemeketa.edu or http://learning.chemeketa.edu to the Add line. Be sure that the ":Require server verification..." checkbox is not checked
Click the Add button to add it to the list.
If you get an alert saying the site already exists in the Local intranet zone and for it to be moved to the Trusted sites zone, click 'Yes'.
Click the Close button and OK to close out of Internet Options control panel.
Close all browser windows and open them back up and try again.

If this doesn't work, try installing Firefox browser. Once installed, browse in Firefox to get the Flash Player Plug-In

see also:

Keywords for this question: flashpaper,swf,view,security,setting,flash,player,trusted

How do I install Java onto my computer?

Here is a link to a tutorial that will walk you through the process of installing Java onto your system.
see also:

Click here to view the tutorial

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Why can I still see the classes that I took last term when I log on to do my current coursework?

For students, previous term classes disappear the fourth Monday of the current term. The exception to this rule would be when a section date has been extended to allow for Incompletes. If you wish, you can use the little pencil icon in the upper-right corner of the list and hide old sections.
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I keep seeing references to WebCT, Elearn, Campus Edition, CE8, etc. This is confusing. Are all these the same thing?

Yes. Our learning management system has gone through several personas during the past few years. It started out being called WebCT, and many still use this name even though the company no longer exists. So then we call the software Campus Edition or CE to get away from the company-specific brand name. Since Blackboard bought the application, some refer to it as Blackboard, but it is different than the main product that company sells. Quite often we now just refer to it as the 'eLearn system' as that is how the URL is named.
see also:

Elearn system - WebCT - Blackboard CE8 - Campus Edition

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I'm getting weird errors in the eLearn system. It was suggested that I clear my Java cache. How do I do this?

While troubleshooting some error messages from the eLearn system, you may be asked to clear not only your browser Temporary Internet Files from the Internet Options control panel, but also the Java cache as well.

To do this, go to your Start button and open Control Panel and choose Java. This will have a General tab and a Temporary Internet Files section with a Delete Files... button (perhaps within the Settings... button area). Click that button and then OK to delete the stored files. The interface is similar on the Mac OS from Applications - Utilities - Java - J2SE 5.0 - Java Preferences.

Quit your browsers and then log back into the eLearn system. Some pages may load slightly slower the first time. Check to see if you are still getting errors. If so, copy the text of the error and paste it into a message to support.

see also:

Browser Settings

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I am getting a 'Session Already Running' error. What's going on? How do I fix this and prevent it in the future?

Blackboard lists this error on its Troubleshooting page at:

http://www2.blackboard.com/tuneup/viewpage?name=tuneup_browser_troubleshoot#searchtoolbars

You might also try adjusting your browser settings and clearing your Java cache.
see also:

Blackboard Browser Tune-Up - Tips & Troubleshooting

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Browser-Access

The page just says: Navigation to the webpage was canceled. or the image or page doesn't display. What's going on and how do I fix this?

This error can be caused by many things, but in this case, it may be that you are trying to view a page that has both secure and insecure content in the same browser window. In Internet Explorer, many times messages will come up asking people whether they want to view both types, and they will click "no" without knowing that the page requires them to function. This is a significant change in the new eLearn system which uses SSL (you'll see https in the address bar).

This may be a way to fix it in Internet Explorer:

Go to the Tools menu
Internet Options
Security tab
Internet zone
Click the button
Scroll halfway down to Miscellaneous section make sure that "Display mixed content" is set to "Enable" - change it if it's not
Click OK on Security Settings - Internet Zone
Click OK on Internet Options control panel
Restart IE and try again

In Firefox, here is what to check:

Go to the Tools menu and select Options
Select 'Security' and click the Settings... button for Warning Messages
Make sure that 'I'm about to view an encrypted page that contains some unencrypted information.' is NOT checked.

Contact Technical Support if you are having difficulty doing this or it doesn't help.

Keywords for this question: mixed,content,navigation,canceled

How can I easily find out which version of Java is running on my browser?

The java.com site has a script that will run a Java applet in your browser and tell you which version and build you are currently running. Go to:
http://java.com/en/download/help/testvm.xml to run the script.
Keywords for this question: java,version,jre,runtime,check,applet

How do I check my Windows computer for file errors?

Run chkdsk. Go to the Start button and choose Programs -> Accessories -> Command Prompt. At the prompt type:

chkdsk c:

and then enter. Let the program run. If it detects errors in your file system, run chkdsk again but add the "fix" parameter:

chkdsk c: /f

It will tell you it cannot run and ask if you want it to run the next time you restart your computer Y/N. Type y and enter. Restart your computer and let the program run during startup. Any file errors should then be fixed.
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I think my computer may have spyware. How do I get rid of it?

Spyware can take over your browsing and slow down your computer with junk. If you could access a site OK before but recently you can't, spyware may be the culprit. There are many spyware detection and removal programs out there. The two that the college recommends are Ad-Aware and/or Spybot Search and Destroy. See the links to download these programs from Download.com
see also:

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What are the system requirements?

Just about any Internet capable computer will work for most things. Preferably, the minimum system would have Windows XP (SP2 or later), Windows Vista, or Mac OS 10 (or later) with 1 GB of RAM (the more the better). For Windows users, it is a good idea to go to the Windows Update page to download and install the latest updates and fixes for your computer. Macintosh users can go to the Apple - MacOS Support website to check for the latest software releases.

It is highly recommended that you use a recent version of Microsoft Internet Explorer (v.7 or higher) or Firefox (version 2.0 or higher) web browser. It is good to have more than one browser installed on your computer.

eLearn and AOL
If you intend to use America Online (AOL) for web access to eLearn, you must first access the Internet with AOL, and then use one of the preferred browsers noted above. The only compatible AOL browser is version 9 or higher, with Internet Explorer 6.0 or higher also installed on your computer. Do not use earlier versions of AOL's browser, as you will have difficulty using many eLearn tools as well as it may interfere with attachments. If you have an older version of AOL, connect through AOL, but then minimize it and use Internet Explorer.

Whichever browser you use, make sure that Cookies, JavaScript, and Java have not been disabled.

see also:

Keywords for this question: system,requirement,browser,computer,setting,version,operating,os

What are the best browser settings?

Microsoft MSN Explorer browser is NOT recommended for use on any Chemeketa system.

It is important to have your browser set properly to ensure that you will be able to access and navigate through all of the class areas.

It is also important to disable any software you may have that prevents pop-up windows or at least set it to allow pop-ups for all Chemeketa sites. From the Privacy tab of Internet Options control panel, or from the Tools menu, either uncheck Block Pop-ups or use the Settings... button to add:

duncan.chemeketa.edu
my.chemeketa.edu
elearn.chemeketa.edu
chemeketa.blackboard.com

For Internet Explorer users:
go to the Tools menu � Internet Options � General tab and Delete all Temporary Internet Files. Then click the Settings... button and choose "Every Visit to the Page". Also, set the size of your folder to no more than around 50MB. On some versions, you can set it to empty this folder each time you quit the browser under the Advanced tab.

Check the Security tab and make sure it is set to Medium (Default) and not a Custom setting. IE6: Set the Privacy tab slider to "Accept All Cookies."

Also check the Content tab and choose the AutoComplete... button. Make sure only the first checkbox is checked. Click both the Clear Forms and Clear Passwords buttons.

You can get the recommended Java software version for eLearn as well as other plug-ins by going to http://www.webct.com/tuneup/viewpage?name=tuneup_browser_tuneup_information#plugins.

For Firefox users:
go to the Tools menu and choose Options...

Security tab - Passwords section
- Uncheck the "Remember passwords for sites" unless you are using a Master Password.
- Click the "Show Passwords..." button to see if any of your passwords got put in. We recommend removing any that you find there.
Privacy - Private Data section
- Check the "Always clear my private data when I close Firefox".
- Click the Settings... button to see which items will be cleared. Cookies need not be checked if you don't wish to delete those every time.
Content tab - If you wish to block pop-ups, check the box, then click the Exceptions... button and enter:

*.chemeketa.edu

in the Address of Web Site textbox and click the "Allow" button.
Make sure that the Enable Java and Enable Javascript checkboxes are checked.
Advanced - Network tab
Set the Cache to a maximum of 50 MB and use the "Clear Now" button if it was more than that.

Most other default settings for Firefox should be OK.

When using these settings, pages may take a little longer to download, but you can be assured of getting the information from the server and not from storage.

It is always a good idea to make sure your computer has frequent maintenance by using System Tools such as chkdsk and Disk Defragmenter. For Macintosh users, Norton Utilities provides similar routines to keep your computer clean and happy.

Troubleshooting:

If you have any toolbars installed, such as Yahoo! toolbar, try uninstalling it.
Try using a different computer to see if the problem goes away.
Try disabling any security software (temporarily) to see if the problem goes away.
Try downloading and installing an officially Certified or Compatible browser such as those listed on the Tuneup page at: Supported Browsers
Check your computer for spyware
Run chkdsk (Windows only)

see also:

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I can't remember my password. Can you tell me what it is?

No. Your eLearn login and password will be the same as your My Chemeketa login. The login page for My Chemeketa has links to a form to find out what your user ID and password are. If you change your PIN on My Chemeketa, your password will also change in eLearnn, but not right away. It may take up to four hours for the change to occur in eLearn.
see also:

Request My Chemeketa login

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Class

How do I attach my homework file to a message?

In every message area there is a way to attach a file. In eLearn, there is an "Add Attachments" button which, when clicked, opens a new window and either provides a My Computer applet or a link to use the traditional Browse... button to find your file. This will bring up an "Open..." dialog box showing the directories on your computer. Find your file and highlight it's name, then click the "Open" button. This doesn't really open the file, but merely copies the path to the file into the adjacent textbox, or uses the applet to upload the file. You will know your file is there when the file name appears directly under the "Add Attachments" button. Once this is done, your message can be sent and will include the file you chose.
Keywords for this question: attach,homework,file,message,how,attachment,browse,computer

How do I copy and paste a message from a word processor into a new message?

Type your message in a word processor or text editor.
While keeping your word processor program running, go onto the Internet and go to your class messaging area.
Create a new message so that there is a large textbox where the body of the message will be composed.
Instead of typing anything there, switch back to your word processor and select the text that you want to include in your message.
Choose COPY from the Edit menu. This places the text on your computer's invisible Clipboard.
Switch back to your web browser, to the message creation screen and click inside the body area of the new message so you see the blinking caret in the upper left corner.
Now go to the Edit menu of the browser and choose PASTE. Your text should appear in the body of the message.
Be sure to include a Subject line or Topic above the message and send it.

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How are we tested?

Tests usually consist of web page forms which allow multiple choice, fill-in blanks and essay text boxes. There may be a way to review skipped questions once the test is finished but using the "Back" button is not recommended. Tests can be timed and are usually offered only during specific days or even prearranged hours of a day. The instructor will give explicit instructions as to how and when the tests can be taken.
Keywords for this question: test,quiz,assessment,timed,instructor,proctor,testing,instructors,tests,quizzes

How do we hand in assignments?

This depends on the instructor's preference. Most often your assignment is a typed essay or a computer file that is attached to a private message to the instructor. The class syllabus usually explains how assignments are to be turned in.
Keywords for this question: assignment,submit,hand,turn,in,message,attachment,file,syllabus

How are we evaluated for a grade?

Grading is most often based on assignment grades, participation in class discussions, and test grades. Be sure to look at the class syllabus for the specific grading parameters for that class.
Keywords for this question: grade,grades,evaluated,quiz,test,assignment,syllabus,testing

I have Office 2007 which saves Word files as .docx. My instructor cannot read this file. Can I set Word to always save in the .doc format?

Yes you can. Here are the steps:

Use the round Office Button in the upper-left corner to choose Word Options.
In the left column choose the Save heading.
In the Save documents section, select 'Word 97-2003 Document(*.doc)' from the drop-down list and click OK.

Now, by default, your files will be save in the previous version format (.doc)

Keywords for this question: office,2007,docx,open,doc,file,setting,word,vista,microsoft

I have Office 2003 and need to open and save files in Office 2007 format. How to I do this?

Microsoft has a Compatibility Pack that lets you open 2007 files and even save your files in Office 2007 format. Read how to install this at http://support.microsoft.com/kb/923505
see also:

Microsoft Office Compatibility Pack

Keywords for this question: office,compatibility,microsoft,convert,file,format,doc,docx

I'm taking a computer science class and don't know how to connect to my instructor's Inbox. What are the steps?

Download an FTP client such as FileZilla (free open source) at:

http://sourceforge.net/projects/filezilla/

and install it.
Open FileZilla and click the upper-left icon to open the Site Manager.
Click the New Site button and give it a name.
Click into the Host box and type: transfer.chemeketa.edu
Make sure the Port is set to: 21
Servertype: FTP
Logontype: Normal
User: ccc\student
Password: offsite
Click the Advanced... button and enter: /Wintermeyer (or your instructor's last name)
into the Default Remote Directory box. OK
Click Connect. This should connect you and show you both your instructor's Inbox and Outbox.

Note: Once you've uploaded something to the Inbox, you cannot retrieve it or delete it - only the instructor can do that.
see also:

Keywords for this question: ftp,file,inbox,cs,cis,upload,outbox,download,client,transfer,computer,science,instructor,connect,username,login,password,browser,view,instructors

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Registering

Can I register for a college course via the web?

Yes you can! Go to My Chemeketa and choose Add/Drop Courses from the My Chemeketa Shortcuts drop-down list or from the School Services tab. This is also where you can drop a class that you are registered for. If you have problems, call the IT Help Desk at 503-399-7899 during business hours.
see also:

Keywords for this question: register,online,class,my,chemeketa,add,drop,crn

How much is the tuition for taking an online class at Chemeketa? Is it different than if I took a face to face class?

Tuition at Chemeketa is the same for both online and on-campus classes based on class credits. Online classes do have an additional fee per class. See the Tuition & Fees page for more information.
see also:

Tuition and Fees

Keywords for this question: tuition,fee,fees,cost,credit,pay,payment

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